Recurring Payments

Setting up recurring or automatic payments for your Helio Broadband Account is very easy.


Login to the Helio customer portal using your email address and password. If you don’t know your password click on the link on the login page and it will be emailed to the email address you provided.


Once you have logged into your account click on “Billing Info” on the left hand side of the page you first see once you login. You will be presented with this page below.


  • Select “Invoice / Auto Charge” and select the payment method you would like to use.
  • Enter the account information for the method that you wish to be used for the recurring payment.
  • Click Update.



Accounts with recurring or automatic payments are charged for any outstanding invoices such as when you first start service and then are charged each month on the 1st day of the calendar month.



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