5/29/2023 – 9:09PM
We are receiving reports that service has been restored. If your service has not yet been restored, please perform a reboot of your router. To do this, please unplug the power cable from the router, wait 10 seconds, and then plug it back in. The router will take roughly 3-5 minutes to boot up before you can get back online.
5/29/2023 – 8:20PM
The latest update we have available is that service will be restored between 10:00 – 11:00PM, this is related to a power event on a carrier that we use to connect to this area of our network. We appreciate everyone’s patience with this.
5/29/2023 – 7:00 pm
We are currently experiencing a network outage affecting multiple buildings in the Portland area.
The affected buildings are:
41 @ Tillamook
Tillamook Street Lofts
We anticipate service being restored by approximately 9pm today (5/29/23).
2/28/2023 – 10:00 am
The carrier hotel has restored power to the building and our service as well as the services of the other affected companies and service providers are coming back online.
2/28/2023 – 9:45 am
Due to today’s outage our phones are down.
At this time we do not have an ETA for service restoration.
We will continue to post more information here as it becomes available.
2/28/2023 – 9:00 am
The carrier hotel where our equipment as well as many other providers has experienced a power event while doing routine maintenance.
We will update this page as more information is available.
If you are experiencing connection or speed issues with your network in one of our buildings and it is not listed above, we suggest you reboot your router which is typically located in the bedroom closet. To reboot, please unplug the power cable, wait 10 seconds and then plug it back in. The router will take roughly 2-3 minutes before it is back online. Please don’t press the reset button on the back of the router as this will result in a factory reset of the router and further delay you being able to use your connection.